IMPORTANT NOTICE 

​ regarding 

COVID-19 (Corona Virus)

LATEST UPDATE   26/03/2020 17:30pm:  Route 73A will operate a 0630 journey from Tilbury to Grays to assist Key workers get to work. Our timetable has been updated to show this additional journey.

UPDATE  26/03/2020 13:30pm:  We've added a further journey to Route 22. There will now be a departure at 1640 from Grays to Aveley. This Journey operates with immediate effect, Additionally, Route 73A will operate ALL journeys on the timetable Monday-Sunday.   

Our revised timetables are posted on our Emergency Covid-19 Service Page for information.

UPDATE   25/03/2020   17:30pm:   Following requests from the NHS, local care homes, and essential workers we added journeys to routes 22 and 73A. We now operate a 1940 departure from Tilbury to Lakeside and a 22:10hrs journey from Sockets Heath to Lakeside. We also re-timed the 22:26hrs 73A departure from Lakeside to 22:30hrs to provide better connections for customers. We also added a 07:30hrs route 22 Journey from Grays to Aveley. We alos extended the 18:10hrs 22 service to Motherwell Way again to assist NHS and essential workers. Please check our timetables for full details.

Additionally, following requests for clarity please be assured that route 44 continue to serve TESCO in both directions.  An updated timetable for this route is available.

UPDATE   24/03/2020  10:30am:  Due to the ongoing emergency, we are unable to issue Smart Cards at this time. This also applies to re-issues. As top-ups are managed automatically (with no human intervention) Top-Ups are still available to EXISTING Smart card holders.

UPDATE   24/03/2020  08:00am:   It is with regret that we are suspending the X1 Jetlink service with immediate effect. This is due to the restrictions on travel due to the Covid-19 (Corronavirus) epidemic. We are suspending ALL online booking platforms for this service. If you have already booked travel on this service and are affected by this announcement, please email customerservices@ensignbus.com to arrange a refund.

UPDATE   23/03/2020   05:00am:    The Z1  route has been amended to serve TESCO, Lakeside retail Park and Motherwell Way - in both directions. We are implementing this change for our customers to allow workers to access these locations by bus. The revised timetables are available on our Z1 Covid-19 emergency timetable page.  

UPDATE 20/03/2020 19.15pm: Weekday time restriction on the use of Concessionary bus passes has been lifted across our network for the duration of the Covid-19 (Coronavirus) emergency. All ENCTS passes will be accepted 24/7 from 21st March 2020

UPDATE 20/03/2020 17.30pm: The situation that we find ourselves in a country is unprecedented, with vast numbers of people self isolating we are having issues with staffing our services. as such we have been forced to introduce emergency Covid-19 timetables from Saturday 21st March 2020.

We continue to work hard to provide services that meet the basic needs of our customers throughout these very difficult times. Please check back regularly to keep updated on service amendments. 


Our Covid-19 Emergency Timetable came into force on Saturday 21st March and will be operated for as long as necessary or possible. Please be aware that further changes may be made at short notice - in addition to our website our social media feeds are updated regularly. If you need to contact Ensignbus - please use Email in the first instance.

Please follow the links below or in the navigation plane for updates and information

Click HERE to be taken to Covid-19 Timetables

Click HERE to go to our Covid-19 update page

Southend JetLink service (X1) is suspended with immediate effect. We are not currently accepting advance bookings for this service. We will reinstate the service once the current emergency is resolved. If you have purchased advance tickets for this service please contact us by email at:
customerservices@ensignbus.com 

Our buses are Contactless....

We asked that our customers try where possible

​to use Contactless during these difficult times

Making bus travel even more convenient and safer, you can now pay using Contacless debit or credit cards on-board. Apple & Google Pay is also welcome >>>

We are unable to issue Smartcard

​(including re-issues) at this time

Top-Ups are still available for EXISTING smart

card holders

FAQ

Find information about how to use our bus services, about our tickets & fares and lots more useful information. Read our Frequently Asked Questions
Ensignbus has achieved certification in respect of its Quality, Environmental and Occupational Health & Safety systems and procedures for the following:
OHSAS 18001:2007
ISO 9001:2015
ISO 14001:2015

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